grrr part 2

Right on the phone again to AOL after getting a unoffensive but entirely also unhelpful standard "we can't be bothered to actually get a human to read your email but we've guessed what you were wittering on about by a tag word in your email title anyway hope this banal drivel helps-type of email reply".

So on the phone to AOL for another attempted polite attempt for for MAC code. Apparently no I can't have it -why when OFCOM say legally you have to give it to me- no we won't because it won't do you any good anyway your line has a LLU tag and everyone else bar AOL won't accept this! so the only way off AOL is 20 days with no Internet.

Surely this isn't so in this day and age? Spoke to Sky (my prefferred supplier of choice) and they think its rubbish and AOL are trying to dodge their responsibilities.

Any geeks ahem I mean technologically minded individuals out there know if this is right. I CAN'T be without Internet (vital lifeline literally for the dog rescue side of life) and decidedly unpleasant for a "virtually" based union branch such as ours us for most of the time.

However at this rate I would suffer (as would the death row hounds) just to get away from the liars ahem I mean AOL. High ho high ho on monday to OFCOM I go !!!